GDPR Compliance Statement
1. Introduction
At iptvstream.co.uk (“we”, “our”, “us”), we are committed to protecting your personal data and ensuring full compliance with the General Data Protection Regulation (GDPR).
This statement explains how we handle and safeguard personal information for users within the European Economic Area (EEA). For more detailed information, please refer to our Privacy Policy.
2. Our Commitment to Data Protection
We take data privacy seriously and follow strict principles to ensure your information is handled responsibly. Our approach includes:
- Processing data lawfully, fairly, and transparently
- Collecting data only for clear and legitimate purposes
- Limiting data collection to what is necessary
- Keeping information accurate and up to date
- Retaining data only for as long as required
- Protecting data with appropriate security measures
3. Data We Collect and Purpose
We may collect and process the following types of personal data:
- Account Details: Name, email address, and subscription information to manage your account and provide services
- Payment Information: Handled securely through third-party payment providers (we do not store full card details)
- Usage Data: IP address, device type, and access logs to improve performance, security, and user experience
We process this data based on:
- Contractual necessity (to deliver our terms of service)
- Legitimate interests (service improvement and security)
- User consent (for marketing or optional features)
4. Your GDPR Rights
If you are located in the EEA, you have the following rights. For more details, visit the ICO Guide to Individual Rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Erasure: Request deletion of your data (where applicable)
- Restriction: Request limited processing of your data
- Objection: Object to how your data is used
- Portability: Request transfer of your data to another service
5. How to Exercise Your Rights
To make a request regarding your data, please contact us through our website.
We aim to respond within 30 days and may require identity verification before processing your request.
6. Data Security
We use appropriate technical and organisational measures to protect your personal data from unauthorized access, misuse, or loss.
7. International Data Transfers
Your data may be stored or processed outside the EEA. In such cases, we ensure appropriate safeguards are in place to protect your information in line with GDPR requirements. Further information can be found on the European Commission’s website on SCCs.
8. Data Protection Responsibility
While a formal Data Protection Officer (DPO) may not be required for our operations, we have assigned responsibility for data protection compliance within our team.
9. Complaints
If you have concerns about how we handle your data, you can contact us directly.
You also have the right to file a complaint with a relevant data protection authority, such as the UK Information Commissioner’s Office (ICO).
10. Updates to This Statement
We may update this GDPR Compliance Statement from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
For any questions regarding this GDPR Compliance Statement or your personal data, please contact us via our website or support email.